Payment Policy

Effective Date: January 3, 2025

At NitroHato, we aim to provide a seamless and secure payment process for our customers. This Payment Policy outlines the terms and conditions regarding payment for products purchased through our website and in-store. By making a purchase, you agree to comply with this policy.

1. Accepted Payment Methods

We accept the following forms of payment for purchases made on our website and in-store:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: You can also choose to pay using your PayPal account for added convenience.
  • Other Payment Methods: Additional payment methods may be available depending on your location and the payment processing options we offer.

2. Payment Authorization

When you place an order on our website, you authorize NitroHato to charge the total order amount (including taxes and shipping fees) to the payment method you provide at checkout. We reserve the right to verify your payment details before processing the order.

3. Payment Processing

  • Secure Payment Processing: We use industry-standard encryption and secure payment gateways to process all transactions. Your payment information is never stored on our website, and we take the utmost care to protect your sensitive data.
  • Authorization and Confirmation: Once your payment is successfully processed, you will receive an email confirmation of your order. This serves as your receipt and indicates that your payment has been authorized. However, the confirmation does not guarantee that the product will be shipped, as we may need to review your order for any issues or errors.

4. Pricing and Taxes

  • Product Pricing: All prices are listed in U.S. dollars and are subject to change without notice. Prices do not include shipping fees, which will be calculated at checkout based on the delivery location.
  • Sales Tax: Sales tax is applied to all purchases in accordance with state and local tax laws. The applicable sales tax will be added to your order total at checkout.
  • Currency: All payments are processed in U.S. dollars. If your payment method is in another currency, the applicable exchange rate will apply.

5. Payment Declines and Errors

In the event that your payment is declined or if we encounter issues processing your payment, we will notify you immediately. You may be required to update your payment information or choose a different payment method before we can process your order.

If there are any errors in processing your payment, such as incorrect charges or duplicate transactions, please contact our customer support team at info@nitrohato.com for assistance. We will work promptly to resolve the issue.

6. Payment for In-Store Purchases

For purchases made in-store, we accept the same payment methods listed above. Payment is due at the time of purchase, and you will receive a receipt for your transaction.

7. Security and Fraud Prevention

We take the security of your payments seriously. To prevent fraud and protect our customers, we use advanced security measures, including encryption and verification protocols. In some cases, we may ask for additional verification or identification before processing an order, especially for high-value items.

8. Payment Disputes and Chargebacks

If you file a chargeback or dispute a payment with your bank or credit card provider, we will investigate the issue and may take appropriate action. We encourage you to contact us directly first to resolve any payment-related concerns before contacting your bank or payment provider.

9. Changes to Payment Methods

We reserve the right to modify or update the payment methods we accept at any time. Any changes will be posted on this page, and you will be notified of any updates during the checkout process.

10. Contact Us

If you have any questions or concerns about our Payment Policy or need assistance with processing a payment, please contact us:

NitroHato
Email: info@nitrohato.com
Phone: (203) 367-5925
Website: https://nitrohato.com

By completing a purchase, you agree to the terms and conditions outlined in this Payment Policy. Thank you for choosing NitroHato!